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Live Plant & Hardgood Returns — Within 10 days

Live plants may be returned within ten (10) days of purchase accompanied by the original sales receipt if they are in the original container, have been properly cared for and are in sellable condition. Delivery charges are nonrefundable. Hardgoods (non-plant merchandise) returned within ten (10) days of purchase must be accompanied by the original sales receipt and original packaging.

These returns are entitled to the following:

  • Purchase paid by credit card will be refunded to the original credit card.
  • Purchase paid by cash will be refunded in cash or store credit, your preference.
  • Purchase paid by check will be refunded after clearing a 10-day waiting period by a check or store credit issued from our corporate office, your preference.
  • Purchase paid by store credit or gift card will be refunded as store credit ONLY.

Hardgood Returns — After 10 days

Hardgoods (non-plant merchandise) returned after ten (10) days of purchase accompanied by the original sales receipt and original packaging are entitled to the following:

  • A store credit issued for the original purchase price as shown on the receipt.

NO hardgood returns will be accepted after thirty (30) days.

NOTE: Behnke Nurseries reserves the right to charge a restocking fee of 15% on certain returns, including large deliveries and landscape trade purchases.

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